1. Who We Are

Bebob is an online casino operated by Bebop Gaming Ltd (referred to in this policy as "we", "us" or "our"). We hold a licence from the UK Gambling Commission (account number 000-057214-R-331807-002). As the operator of Bebob, Bebop Gaming Ltd is the data controller responsible for your personal data. This policy explains what data we collect, why we collect it, how long we keep it, and what rights you have under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. What Personal Data We Collect

We collect the following categories of personal data:

• Identity data: full name, date of birth, copies of government-issued ID (such as a passport or driving licence).
• Contact data: email address, telephone number, and postal address.
• Payment data: payment method details (Visa, Mastercard, Apple Pay, Google Pay, Trustly, Skrill, or bank transfer), transaction history, and withdrawal records.
• Device and technical data: IP address, browser type, operating system, device identifiers, and login timestamps.
• Usage data: pages visited, games played, session duration, deposit and withdrawal amounts, and betting history.
• Responsible gambling data: self-exclusion requests, deposit limits, and any information you provide when seeking support.

3. Why We Collect Your Data and Our Legal Bases

1. Account management (Contractual necessity): We need your identity and contact data to create and maintain your account and to provide our services.
2. KYC and AML checks (Legal obligation): UK law and our Gambling Commission licence require us to verify your identity and carry out anti-money-laundering checks before processing payments.
3. Processing payments (Contractual necessity): We use your payment data to handle deposits and withdrawals, including same-day withdrawals where applicable.
4. Responsible gambling (Legal obligation and legitimate interests): We monitor gameplay and account activity to meet our duty-of-care obligations under our Gambling Commission licence and to protect players from gambling-related harm.
5. Marketing (Consent): With your explicit consent, we may send you promotional emails, free-spin offers, and information about daily drops and wins. You may withdraw consent at any time by clicking unsubscribe in any marketing email or by contacting us directly.
6. Fraud prevention and security (Legitimate interests): We process device and usage data to detect and prevent fraud and to keep our platform secure.

4. How Long We Keep Your Data

We retain your personal data for as long as your account is active and for five years after account closure, in line with our AML and regulatory obligations. Where a legal obligation requires a longer retention period, we will comply with that requirement. Marketing preferences are reviewed annually.

5. Who We Share Your Data With

We do not sell your personal data. We may share it with:

• Payment providers: Visa, Mastercard, Apple Pay, Google Pay, Trustly, Skrill, and banking partners, solely to process your transactions.
• Regulators and law enforcement: the UK Gambling Commission, HMRC, and other authorities where we are legally required to disclose information.
• Identity verification and AML service providers: third-party KYC partners who assist us in meeting our legal obligations.
• IT and platform providers: companies that host or support our platform, bound by data-processing agreements and required to protect your data.

Any third party we engage is required to handle your data securely and only for the purposes we specify.

6. Cookies

We use cookies and similar technologies to keep you logged in, remember your preferences, analyse site performance, and, where you have consented, to deliver relevant promotions. You can manage your cookie preferences through the cookie banner displayed when you first visit Bebob, or via your browser settings. Disabling certain cookies may affect the functionality of our site and apps.

7. Your Rights Under UK GDPR

You have the following rights regarding your personal data:

• Access: request a copy of the data we hold about you.
• Rectification: ask us to correct inaccurate or incomplete data.
• Erasure: request deletion of your data where there is no legal reason for us to retain it.
• Restriction: ask us to limit how we use your data in certain circumstances.
• Portability: receive your data in a structured, machine-readable format.
• Objection: object to processing based on legitimate interests, including direct marketing.
• Withdraw consent: where processing is based on consent, withdraw it at any time without affecting the lawfulness of prior processing.

We will respond to all verified requests within one calendar month.

8. How to Contact Us

To exercise any of your rights, or if you have questions about this policy, please contact our Data Protection team via the 24/7 live chat on the Bebob website or by emailing us at the address provided in the Contact Us section of our site. If you are unhappy with how we handle your data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we make material changes, we will notify you by email or via a prominent notice on our website. Continued use of Bebob after any update constitutes acceptance of the revised policy.